(4.5 / 5)1141+ Ratings

HexGaming Reviews

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Overall Rating

4.5
3 Reviews
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About HexGaming

HexGaming is a high-performance customizable controller brand for esports pros. They offer a variety of products, primarily focusing on gaming controllers compatible with PS5, PS4, and Xbox. Their controllers are designed to enhance the gaming experience and are targeted towards the esports audience.

They offer the ULTIMATE Controller compatible with PS5, PC, Mobile, and the ULTRA X Controller for Xbox, PC, Mobile. They also have the NEW EDGE Controller for PS4, PC, Mobile. These controllers come with major aesthetic changes as well as performance changes, making them suitable for competitive gaming, especially FPS games.

In addition to these, they also offer a range of accessories and other products like joystick protector rings, charging cables, and interchangeable thumbsticks. The controllers are highly customizable, allowing users to build their own esports controllers with PS4, Xbox One S, PS5, and Xbox Series X Controllers.

HexGaming's products are built for performance, aiming to provide more wins for PlayStation and Xbox gamers. They are a great gift option for someone who has aspirations of esports or competitive gaming.

HexGaming Pros & Cons

Pros of HexGaming:

  • Design and Build Quality: HexGaming controllers, such as the Phantom and Rival, maintain the great design of the DualSense while offering improvements like stellar triggers, improved back buttons, and a premium feel.
  • Customization: The Phantom controller includes features like the DRIFIX module to counter stick drift, and the Rival offers replaceable analog sticks and customizable back buttons.
  • Performance: The controllers are designed for competitive gaming, with snappy triggers and responsive back paddles that enhance gaming experience.
  • Company Reputation: HexGaming, under the brand Extreme Rate, has a reputation for quality and reliability, having been in the market for over 15 years.

Cons of HexGaming:

  • Value for Money: Some controllers, like the Rival, may not offer the best value compared to the DualSense Edge, which provides more customization features for a similar price.
  • Battery Life: The Phantom controller retains the 1650mAh battery from the DualSense, which results in a battery life of around six to eight hours, a limitation that could be improved.
  • App Support: There is a need for an app to manage adjustments and profiles, which is currently not available, although the controller is easy to use without one.
  • Limited Additional Features: Some users might find the lack of additional features like macros or turbo functions a drawback, especially for those accustomed to such functionalities.

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HexGaming Customer Reviews (3)

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Hayden Daly
Hayden Daly
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Feb 7, 2023
Stacy Harper
Stacy Harper
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Feb 4, 2023
Alexander Wechsler
Alexander Wechsler
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Feb 3, 2023

HexGaming Customer’s Q&A

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HexGaming Features and Benefits

Key Features and Benefits of hexgaming.com:

  • Customizable Controllers: Offers a wide range of customization options for PS5, Xbox, and PS4 controllers, including front and back shells, thumbsticks, trigger mechanisms, and ergonomic back buttons.
  • High-Quality Build: Known for high-quality, durable controllers designed for professional esports athletes.
  • Innovative Features: Includes features like mappable paddles, swappable joysticks, and programmable buttons.
  • Aesthetic Appeal: Provides visually appealing designs with various color and pattern options.
  • Performance Enhancements: Short trigger pulls and textured grips enhance gaming performance, especially for shooters.
  • Compatibility: Controllers are compatible with multiple platforms, including PS5, PS4, Xbox, PC, and mobile devices.
  • Ergonomic Design: Controllers are designed for comfort during extended gaming sessions.
  • Advanced Trigger Mechanisms: Digital trigger mechanisms for faster response times.
  • Interchangeable Thumbsticks: Offers 6-in-1 interchangeable thumbsticks with different heights and ergonomic designs.
  • Paddle Remapping: Save up to 6 different paddle remapping profiles and switch between them on-the-fly.

HexGaming Pricing

HexGaming controllers are priced as follows:

  • PS5/PS4/Xbox HEXGAMING ULTRA X Controller: Regular price is $249.99, but it is currently sold out.
  • PS4 HEX Controller: No specific price mentioned, but 45-day returns are available.
  • General HEX Controller: No specific price mentioned, but 45-day returns are available.
  • PS5 HEX Controller: No specific price mentioned, but 45-day returns are available.

For the most accurate and up-to-date pricing, it is recommended to visit hexgaming.com directly.

About hexgaming.com Payment Method?

HexGaming.com offers multiple payment methods. They accept credit card payments (including VISA, MasterCard, and American Express Card) and also provide the option for Apple Pay accelerated checkout. You can choose your preferred payment method during the checkout process.

HexGaming FAQs

FAQ

HexGaming Alternatives

Top 10 hexgaming.com alternatives:

  1. Scuf Gaming: Known for customizable controllers with programmable paddles and various design options.
  2. Battle Beaver Customs: Offers custom controllers with advanced features like smart triggers and back buttons.
  3. Evil Controllers: Specializes in modded controllers with unique designs and enhanced functionalities.
  4. Aimcontrollers: Provides personalized controllers with adjustable triggers and remappable buttons.
  5. Mega Modz: Features modded controllers with rapid-fire mods and custom designs.
  6. Cinch Gaming: Offers controllers with back buttons and trigger stops for competitive gaming.
  7. Controller Chaos: Known for custom-painted controllers with various mod options.
  8. ModdedZone: Provides modded controllers with rapid-fire and other advanced mods.
  9. XtremeRate: Specializes in controller shells and accessories for customization.
  10. PDP Gaming: Offers affordable controllers with customizable features and designs.
FAQ

Can a Hexgaming controller work on PC?

Yes, HexGaming controller works on PC if your PC supports Bluetooth.
FAQ

Will the HexGaming controller work on PS5?

Yes, HexGaming PS5 controller will work on PS5 since they use only authentic official PS5 controllers to build their customized controllers. HexGaming PS4 controllers will work with supported PS4 games only on Sony's new console, the PlayStation 5, but not with PS5 games on PS5.
FAQ

What does HexGaming's 90-day warranty cover?

The 90-day warranty covers the cosmetic condition of the controller and its full functionality upon delivery or manufacturing defects. The warranty does not cover excessive wear or damage to the controller, which may be determined by inspection upon return.
FAQ

Is there a trial period for returns at HexGaming?

Yes, there is a 30-day trial period from the day of delivery to apply a return request.
FAQ

Who is responsible for return shipping if I decide to return non-defective items during the trial period?

Buyers should be responsible for return shipping, unless the received controller is defective.
FAQ

Will there be any restocking fees if I decide to return non-defective items to HexGaming during the trial period?

Yes, all returned controllers will have a 15% restocking fee, including but not limited to personal reasons such as dislike.
FAQ

Can HexGaming repair controllers that are out of the warranty period?

If you have contacted HexGaming's customer service team, they will process your request as quickly as possible. Repairs will be addressed in the order they were received.
FAQ

What is the price range of HexGaming products?

The price range of HexGaming products varies depending on the type of product. For instance, the EDGE Controller for PS4 is priced between $129.99 and $169.99, the SPIKE Controller ranges from $134.99 to $174.99, and the HYPER Controller is between $149.99 and $179.99. For PS5, the ULTIMATE Controller, RIVAL Controller, and RIVAL PRO Controller are all priced between $199.99 and $289.99. The ULTRA X Controller for Xbox Series X ranges from $179.99 to $249.99. These prices reflect the high quality and customization options offered by HexGaming. Please note that these prices are subject to change and may vary based on any additional customizations or features.

FAQ

About hexgaming.com Prices and Cost?

HexGaming offers a variety of gaming controllers with different prices. The ULTIMATE Controller compatible with PS5, PC, Mobile is priced at $199.99, down from $289.99. The ULTRA X Controller for XBOX, PC, Mobile is also available at the same price of $199.99, reduced from $249.99. For PS4, PC, Mobile users, the NEW EDGE Controller is available at a lower price of $129.99, down from $169.99. These prices are for the base models, and the cost can increase depending on the customization options you add. For instance, the Hex Rival custom PS5 controller can cost anywhere from $250 to $325 depending on the customization options. Please note that these prices are subject to change.

FAQ

About hexgaming.com Popular Products and Services?

HexGaming is a company that specializes in high-performance customizable controllers for esports professionals. They offer a variety of products, including the ULTIMATE Controller compatible with PS5, PC, and Mobile, the ULTRA X Controller for XBOX, PC, and Mobile, and the NEW EDGE Controller for PS4, PC, and Mobile. These controllers are designed to enhance the gaming experience and are particularly built for FPS games. They also offer a range of other products such as joystick protector rings and USB-C charging cables. The company has received positive reviews for its products, with customers praising the quality and performance of the controllers. HexGaming's products are often on sale, making them more accessible to a wider audience.

FAQ

What is the price range of HexGaming's products?

The price range of HexGaming's products varies depending on the type of product. For instance, the EDGE Controller for PS4 is priced between $129.99 and $169.99, while the SPIKE Controller ranges from $134.99 to $174.99. The HYPER Controller for PS4 is priced between $149.99 and $179.99. For PS5, the ULTIMATE Controller and the RIVAL PRO Controller are priced between $199.99 and $289.99. The RIVAL Controller for PS5 ranges from $199.99 to $279.99. For Xbox Series X, the ULTRA X Controller is priced between $179.99 and $249.99. Overall, the prices of HexGaming's products can range from as low as $9.99 to as high as $289.99. Please note that these prices are subject to change and may vary depending on the retailer.

FAQ

What is the return policy of HexGaming.com?

HexGaming.com provides a 30-day trial period to experience your hex controller, which means you have 30 days after receiving your item to request a return. If you decide to return your controller, please create a support ticket on the Contact Us page within 30 days of receipt of the product. It must be sent back to our facility within 45 days from the date of receipt. For the hex controllers purchased on Amazon or HexGaming's official website, we suggest and accept returns on HexGaming's official website. Unless the received controller is defective, all returned controllers will have a 15% restocking fee, including but not limited to personal reasons such as dislike, incomplete or wrong address filled to cause failed delivery, etc. For defective items, we’ll send you a pre-paid shipping label, as well as instructions on how and where to send your package. If buyers decide to return non-defective items, buyers should be responsible for return shipping. If you choose DHL expedited shipping, and you need to return the controller in the future, this expedited shipping fee will not be refunded. Items sent back to us without first requesting a return will not be accepted. We accept returns for defective products, in the original storage bag with all accessories, manuals, and documentation that were included with the product. If there is any damage or excessive wear to the item, there will be an additional charge, based on the cost of repair or replacement. Your controller that has been abused may not be returned under any circumstances. For all other products, if the item is returned in the original packaging and condition, we will provide you with a refund based on your original method of payment. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. The refund will be credited back to you within 5 business days, once we receive the returned products and determine that they satisfy return conditions. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

FAQ

How long does it take to receive my order from HexGaming.com?

Your customized HEX controller from HexGaming.com will take about 3-5 days to assemble. After assembly, it will be shipped from China via Standard International Shipping, which normally takes about 7-14 business days for delivery. There are two choices of shipping methods: Controller Free Shipping which takes 7-14 business days, and Expedited Shipping with DHL Express which costs $25 and takes 5-10 business days. Please note that your order may be subject to additional taxes, duties, and/or fees charged by the destination country, and the recipient is responsible for paying these customs fees and import taxes.

FAQ

hexgaming.com Return Policy?

Here is the return and shipping policy for Hexgaming:

Return Policy: - Undamaged or Non-Defective Items: You have a 30-day trial period, from the day of delivery to apply a return request. If buyers decide to return non-defective items, buyers should be responsible for return shipping. Unless the received controller is defective, all returned controllers will have a 15% restocking fee. If there is any damage or excessive wear to the item, there will be an additional charge, based on the cost of repair or replacement. - Damaged Items: You can return the item(s) to us within 7 working days of receipt for an exchange. You will get a pre-paid Shipping Label so you don't need to pay any return delivery charges. - Faulty or Incorrect Goods: You have the right to return any faulty or incorrect goods within 30 days.

Shipping Policy: - Your customized HEX controller will take about 3-5 days to assemble. And it will ship from China via Standard International Shipping, normally it takes about 7-14 business days for delivery. Two choices of shipping methods - Controller Free Shipping: Standard Shipping From China 7-14 Business Days. Expedited Shipping Rates: $25 with DHL Express From China 5-10 Business Days. - Your order may be subject to additional taxes, duties, and/or fees (including customs clearance) charged by the destination country. Please note that the recipient is responsible for paying customs fees and import taxes.

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